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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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elizabeth sinclair

April 28, 2025

5  out of  5
rating by elizabeth sinclair
"Macy was kind and very helpful it was so fast and easy to do business I would recommend anyone to go see her"
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Prailynn Smith

April 18, 2025

5  out of  5
rating by Prailynn Smith
"Our Agent is extremely nice and friendly. She is very helpful. She gets us what we need in a reasonable amount of time . I’d recommend to everyone!"
We responded:
"Thank you, Prailynn, we really appreciate the feedback and have loved working with you as well!"
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kayla c

April 17, 2025

5  out of  5
rating by kayla c
"Macy was great to work with, very responsive and effective communication! She was able to get us a great quote. Highly recommend!!!"
We responded:
"Thank you, Kayla, for your wonderful feedback! We're delighted to hear that Macy provided you with excellent service and effective communication."
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Roy Snow

April 16, 2025

5  out of  5
rating by Roy Snow
"Macy is top notch! Works very hard to get your business ! Thanks again Macy!"
We responded:
"Thank you, Roy, for your fantastic review! We're thrilled to hear that Macy's hard work and dedication made such a positive impression on you."
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Travis Goldsmith

April 15, 2025

5  out of  5
rating by Travis Goldsmith
"Keisha Metcalf is the best agent hands down! She has the best personality and will do whatever it takes to help save people money! I recommend her to all of my friends and family, make the switch! I promise you won't regret it!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Keisha. She truly goes above and beyond for her clients, and it’s fantastic to know that her efforts have made such a difference for you. We appreciate your recommendation and look forward to continuing to serve you and your friends and family! If you need anything in the future, don’t hesitate to reach out."
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Terry Eastridge

April 15, 2025

5  out of  5
rating by Terry Eastridge
"Macy Tungate was knowledgeable and saved us Money on our car and homeowners insurance. Thank you Macy"
We responded:
"Thank you for your kind words! We're so glad to hear that Macy was able to help you save money on your car and homeowners insurance. She is knowledgeable and dedicated to providing the best service possible. If you have any more questions or need assistance in the future, don’t hesitate to reach out. We appreciate your support!"
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Collin Boone

April 15, 2025

5  out of  5
rating by Collin Boone
"Keisha did a great job saving me tons on money each month on my car insurance!"
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Anne Snellen

April 14, 2025

5  out of  5
rating by Anne Snellen
"Keisha is the best insurance agent!"
We responded:
"Thank you, Anne, we love working with you!"
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Keith Metcalfe

April 14, 2025

5  out of  5
rating by Keith Metcalfe
"Very knowledgeable team and always able to answer any questions about my policies when I give them a call!"
We responded:
"Thank you, Keith for the kind works. We do our best to answer all your questions and work with you to give you a customized plan."
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Ashley T

April 14, 2025

5  out of  5
rating by Ashley T
"Macy was super helpful with my insurance! She was so knowledgeable and answered all my questions!"
We responded:
"Thank you, Ashley! We work hard to stay on top of industry changes to make sure we give you the best information to decide on your plan. "
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Cody Smith

April 14, 2025

5  out of  5
rating by Cody Smith
"Keisha and Jacob have been my insurance agents since getting my new car and they have always been timely responsive and transparent with me!"
We responded:
"Thank you, Cody, we've loved having you as a customer and look forward to working with you for years to come!"
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Barbara Adams

April 14, 2025

5  out of  5
rating by Barbara Adams
"I am so glad that I found this Jacob Willett State Farm Insurance agency! The young lady that enrolled me was awesome and I thank her for all her help, time and concerns of what Insurance I needed, job well done! 👏 Thanks for everything!😊"
We responded:
"Thank you, Barbara, we are here for much more than insurance, we always love to just chat and catch up!"
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Karen Moore

March 25, 2025

5  out of  5
rating by Karen Moore
"Keisha done an amazing job and was very professional l. Thanks souch Keisha for making my experience a great one."
We responded:
"Thank you, Karen! We try to make the process as enjoyable as possible, we are glad you had a great experience!"
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Jordan Harris

March 20, 2025

5  out of  5
rating by Jordan Harris
"Keisha was extremely nice. When I told her I was buying a new car today, she got me great quote for both of my vehicles plus some health coverage for a really great price! Thanks Keisha!"
We responded:
"Thank you, Jordan, I'm glad we could give you great coverage at a great price. Always enjoy speaking with you!"
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Maddy Weaver

March 17, 2025

5  out of  5
rating by Maddy Weaver
"The people working here have always been so kind and easy to talk to. Any time that I have had questions about policies or getting insurance for vehicles they have been more than willing to walk me through the process! Love how welcoming and professional they all are!"
We responded:
"Thank you, Maddy, for your wonderful review! We’re so glad to hear that our team has made you feel welcome and supported. It’s our goal to provide helpful and friendly service, and we truly appreciate your feedback. We look forward to assisting you again in the future!"
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Carolyn Martin

March 5, 2025

5  out of  5
rating by Carolyn Martin
"Keisha helped me get my insurance needs for a WAY cheaper price! She explained everything to me and was so helpful in the switching process! Thank you, Keisha!"
We responded:
"Thank you, Carolyn, it's always a joy protecting our customers, and it's a bonus when you save them money!"
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Tracy Chapman

March 5, 2025

5  out of  5
rating by Tracy Chapman
"Keisha with Jacob Willett office was great today and extremely helpful, polite and knowledgeable in helping me with my insurance needs….Thank you"
We responded:
"WOW! Thank you, Tracy, for the kind review. We always enjoy working with someone who asks questions like you. "
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David Dickey

February 21, 2025

5  out of  5
rating by David Dickey
"They are great people and easy to deal with. They have been there for all our needs and questions"
We responded:
"Thank you, David. You're easy to work with as well, we always love hearing form you!"
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Jessica Ennis

February 14, 2025

5  out of  5
rating by Jessica Ennis
"Great service! Definitely recommend for auto and renters insurance!!"
We responded:
"Thank you, Jessica! We appreciate your recommendation and are glad you had a great experience with us!"
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rhiannon shawler

January 27, 2025

5  out of  5
rating by rhiannon shawler
"Macy was super sweet, very helpful and got back to me in a timely manner. Recommend for sure."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Macy provided you with excellent service. We appreciate your recommendation and look forward to serving you again!"
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Heather O'Neil

January 9, 2025

5  out of  5
rating by Heather O'Neil
"Macey was absolutely amazing. Very understanding of my needs not pushy at all. I recommend her/ Stsre Farm to everyone who needs insurance. She saved me $500 /month compared to all the other quotes I recently got!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Macy was able to meet your needs and help you save money. Your recommendation means a lot to us, and we’re here to assist you anytime you need insurance."
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Hannah

December 26, 2024

5  out of  5
rating by Hannah
"Macy has been such an amazing agent! She made the transfer from insurance companies so easy and helped us save money for more coverage."
We responded:
"Thank you, Hannah! Macy always does a great job and tries to simplify the process as much as possible."
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Tonya Rowan

December 23, 2024

5  out of  5
rating by Tonya Rowan
"Prompt estimate and affordable coverage! I highly recommend State Farm!!!! The safe drive app is a great tool to promote safe driving. It has changed the way I focus on a daily basis."
We responded:
"Thank you, Tonya, we love the feedback. The Drive Safe and Save discount can be a game changer! "
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Dezni Bryan

October 2, 2024

5  out of  5
rating by Dezni Bryan
"Keshia was very helpful in the process of us switching companies. She also saved us almost 200 a month on auto insurance!"
We responded:
"Thank you, Dezni! Keisha is always great at finding ways to maximize the coverage you get while staying within your budget. "
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Guillermo Somarriba

September 28, 2024

5  out of  5
rating by Guillermo Somarriba
"Ashley is great! She’s been a great help when it came time to get my own insurance. She answered all my questions. She’s quick to alert me if there’s an issue of any kind. Anytime I have a question or concern she’s always there to help me out. I really appreciate her and she’s a true asset to the company."
We responded:
"Thank you for the great review, Guillermo! Ashley here is fantastic and does a wonderful job staying involved with customers."